Mini Credit Complaint Update
Posted on Jun 13th, 2011
Mini Credit Complaint update
This is a follow up to the story ‘Mini credit Complaints’ posted on the 10th June 2011 about Mini Credit, the Payday Loan Company that we have had difficulties with.
We have received lots of emails and calls from people who have accounts with Mini Credit and have had a very bad experience! The most common Mini Credit Complaint on the list is ‘they refuse to help me’. The other Mini credit Complaint list includes the company making incorrect payment amounts to customers, refusing to deal with Debt Management Companies, not answering the phone and charging ridiculous amounts in interest and fees.
We have provided a link to the Financial Ombudsman Service (FOS), who are the official complaints handling service for companies such as these. Any Mini Credit Complaintraised will be dealt with officially. Their helpline is open 8am till 6pm Monday to Friday and their phone number is 0800 023 4567 or 0300 123 9 123
You can register your Mini Credit Complaint by phone and the advisers will list what you have done and let you know what their processes are or alternatively you can download a Complaint form – Complaint Form
PLEASE BE AWARE:
In order for the Financial Ombudsman Service (FOS) to take on a complaint, you must have made a complaint to Mini Credit in writing first and given them 8 weeks to reply. We understand that this is not idea and Mini credit have not replied to any complaint we have sent. We would advice when calling the FOS that you make them aware you have already complained to Mini Credit and they have not responded, they will then take the case on immediately.
As always I will be happy to answer any emails or calls about Mini credit Complaints or problems with Mini Credit, as well as any other account types.
Thank you to all of the people who have already contacted me amount the poor service they have received from Mini Credit, the more complaints we bring to the FOS the more likely they are to change their methods.
Story by Tom
Fresh Start UK
Offering Debt Management Solutions, Debt Management Plans as well as Individual Voluntary Arrangements (IVAs) and Bankruptcy. If you are worried about Debt, contact us now on 08009 247 244